Support: Here 2 Help

There are and will continue to be many people in our communities who will be self-isolating at home due to Coronavirus (COVID-19).

If you are vulnerable and need help during this difficult time and would like to be contacted by a helper or volunteer please see their website for more information and how to ask for help.


The types of additional support available to people through Here2Help is as follows and the aim is to prevent families/households getting to crisis points:

Food and Supplies – Unable to obtain food and supplies (including specific food and supplies)

Health and Medication – Help with collecting medicine and prescriptions

Commitments – Including childcare, pets and transport

Connectivity and Entertainment – Internet access; Ideas for entertaining children

Mental Health and Wellbeing – Social isolation and loneliness; Keeping active

Help for those without the internet

A phone number has been set up to help those who can’t access the internet, to help them fill out the form. The dedicated number is: 01905 768053.

This can be used Monday to Sunday between 8am and 8pm.

Residents who have received an NHS letter

Residents who have received a letter from the NHS asking them to self-isolate for 12 weeks and are deemed extremely vulnerable can also use this number 01905 768053 to request help with care, medicine and support with daily living.